vensenet

After Effects can't Continue: Sorry, After Effects has crashed...

colton jiran - 10:48am Dec 1, 2007 Pacific

I have intalled and uninstalled twice now. Ive tried alot of things. I have Adobe After Effects CS3 Professional 8.0 (Trial). I keep getting the same message when i try to run;

After Effects can't continue: sorry, After Effects had crashed. See http://www.adobe.com/support/products/aftereffects.html for known issues. If you still can't resolve the issue, please contact adobe support (2).

So ive come here for help. Ive downloaded the patch but its only for the non trial version. But i cant even get into the program. So any help?

Thanks.

--------------------------------------------------------------------------------
| Back to Topic List
To start a NEW discussion click on the Back to Topic List link and select Add Topic.
If you are in an archive forum please go up to the main topic list (archives are read only). 

Messages 7 messages. Displaying 1 through 7.    
 First    Previous      Next    Last   Show All Messages 

colton jiran - 1:01pm Dec 1, 07 PST (#1 of 7)   

Now i have the full version. I uninstalled it. I bought after effects then installed it again using my serial. still gives me the same results...
 
   

--------------------------------------------------------------------------------
David Wigforss - 1:46pm Dec 1, 07 PST (#2 of 7)   

First I'd try to update video drivers and quicktime. If that doesn't fix it, try removing the opengl plugin from the plugins folder (move to desktop). If that doesn't work, try uninstalling 3rd party codecs.
 
   

--------------------------------------------------------------------------------
colton jiran - 10:47am Dec 2, 07 PST (#3 of 7)   Edited: 02-Dec-2007 at 11:07am 

Ok ive already updated my video drivers and im updating quicktime as we speak and do you know where i could find the 3rd part codecs? (Well ill get back to that later)

EDIT: ok now were back to it. I did all you told me and still get the same results...Well i havnt got rid of any codecs. So do you happen to know where they are?
 
   

--------------------------------------------------------------------------------
David Wigforss - 12:28pm Dec 2, 07 PST (#4 of 7)   

Hmm.. I dunno if removing those will fix your problem, but I guess it's worth a try... Your codecs that you installed would be listed in control panel/uninstall programs.

Maybe try the other suggestions listed on Jonas's site - I think it's www.generalspecialist.com
 
   

--------------------------------------------------------------------------------
colton jiran - 1:20pm Dec 2, 07 PST (#5 of 7)   

do what they would be named?
 
   

--------------------------------------------------------------------------------
Jonas Hummelstrand - 2:31pm Dec 2, 07 PST (#6 of 7)   

Most problems with AE can be fixed by following these troubleshooting steps: http://generalspecialist.com/2007/02/troubleshooting-after-effects-7.asp

Custom codecs (mostly for watching downloaded movies, often Kpack, XviD and DivX and others) have been reported to cause problems.

- Jonas Hummelstrand
  http://generalspecialist.com/
 
   

--------------------------------------------------------------------------------
Ricardo A - 5:22pm Dec 20, 07 PST (#7 of 7)   

Hi, I'm sure at this moment Colton has fixed this AE problem already,"After Effects can't continue, sorry. After Effects has crashed. bla bla bla (0::42)" but in case that someone else has the same problem in the future, I had this error also and none of my 2 versions of after effects wanted to run or re-install, neither my Premiere, and as usually the adobe support team are so busy drinking coffee and having fun at the office so don't expect help from them
So, I realized that one of the video codecs crashed for some reason, and windows registry aways call this codec when After effects starts, you can identify what is the problematic codec when you start AFX and the problem POP's UP then you follow the support tabs until it tells you (right hand) what is the name of the problematic driver or codec in my case it was "ffdshow.ax" so I just edit the registry and ad a semicolon befor it ;ffdshow.ax,
for the persons who doesn't know how just

1. GO to Start Button and choose "RUN"
2. On the empty line type: regedit (then enter)
3. Navigate to the following registry folder on the left hand: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32.

4. Double-click the codec you need to disabled (right hand) and add a semicolon before the name, example ;ffdshow.ax (then OK) and exit the registry
 Note: Video codec listings usually start with vidc; audio codec listings usually end with an .acm extension. File names don't always match the trademarked name for the codec (for example, Cinepak appears as vidc.cvid).

At least AFX it's running again and working, now I need to see how important that codec is and replace it or install it again, once you did it you can do this process again and remove the semicolon from that codec name
if anyone needs more help email: ricardoang1@gmail.com
Good look.
 

크리에이티브 커먼즈 라이선스

이 저작물은 크리에이티브 커먼즈 코리아 저작자표시-비영리-변경금지 2.0 대한민국 라이선스에 따라 이용하실 수 있습니다.

밴스 컴퓨터 이야기/Other Program